Terms and Conditions

General Terms & Conditions:

 

  1. All quotes are in U.S. Dollars, unless otherwise specified.
  2. All quotations are valid for 30 days from the date of quote unless otherwise noted.
  3. Terms are Net 30 days, F.O.B. Portland, Oregon unless otherwise noted.
  4. State Sales tax and Use tax will be charged unless a Sales Tax Exemption Certificate or Direct Pay Permit is provided.
  5. The Purchaser is responsible for payment of country, province, state, and local taxes, and any other taxes and duties related to the acquisition of software and services from NWA.  Declaration of value is as required by USA law.
  6. Payment may be made via US Funds Money Order, MasterCard, VISA or American Express.  Credit card payments over $5,000 will incur a processing fee.
  7. If not making payment by credit card, a purchase order is required; the purchase order can be sent to NWA electronically via fax (503-224-5236), via email to accountsrec@nwasoft.com or your Account Manager.
  8. If Purchaser is initiating payment in the United States or Canada, remittance by company check is to be mailed to:

Northwest Analytics, Inc.

PO Box 40164

Portland, OR 97240

  1. NWA accepts payment by ACH, EFT, and International Wire Transfer of funds. Instruct the paying financial institution to advise their USA correspondent to pay as follows:

Pay To:   Silicon Valley Bank

                3003 Tasman Drive

                Santa Clara, CA 95054, USA

Routing & Transit#:       121140399

For Credit of:                   Northwest Analytics, Inc.

Final Credit Account#:  3000 67541  

Swift/ABN:                        SVBKUS6S

               By order of:                      [NAME OF SENDER]

               

NWA Federal Tax ID: 93-0780719                             NAIC Code: 511210                                          SIC Code: 7371

 

  1. If Purchaser is initiating payment outside the United States or Canada in U.S. Dollars, NWA accepts payment by International Wire Transfer of funds. Instruct the paying financial institution to advise their USA correspondent to pay as follows:

For:                                    Northwest Analytics, Inc.

Pay To:                              FC-SILICON VALLEY BANK

Routing & Transit#:       121140399

For Credit of:                   Northwest Analytics, Inc.

                                           3003 Tasman Drive

                                           Santa Clara, CA  95054, USA

Final Credit Account#:  FNC-3300067541

Swift Code:                       SCBLDEFX

For Account:                    Silicon Valley Banks (Swift Code: SVBKUS6S)

               By order of:                      [NAME OF SENDER]

 

  1. For those making payment with GBP in the UK, instruct the paying financial institution to advise their USA correspondent to pay as follows:

 

For:                                    Northwest Analytics, Inc.

Pay To:                              Silicon Valley Bank

                                           41 Lothbury

                                           London EC2R 7HF UK

Sort Code:                       621000

Account #:                      20122586

IBAN:                                GB89SVBK62100020122586

 

  1. For those making payment with EURO, instruct the paying financial institution to advise their USA correspondent to pay as follows:

 

For:                                    Northwest Analytics, Inc.

Pay To:                              Silicon Valley Bank

                                            41 Lothbury

                                            London EC2R 7HF UK

Swift/BIC:                         SVBKGB2L

IBAN:                                 GB67SVBK62100020122594

 

  1. For those Countries making payment via banks in Australia, Hong Kong, Singapore, and Switzerland use the following (with currency):

 

Australia (AUD)
Westpac Banking Corporation, Sydney
Swift Code:           WPACAU2S
For Account:        Silicon Valley Bank (Swift Code: SVBKUS6S)

                                3003 Tasman Drive

                                Santa Clara, CA  95054, USA

For Credit to:       Northwest Analytics, Inc.

Final Credit Account#:   FNC-3300067541

By order of:  [Name of Sender]

######

 

Hong Kong (HKD)
Standard Chartered Bank, Hong Kong
Swift Code:     SCBLHKHH
For Account:  Silicon Valley Bank (Swift Code: SVBKUS6S)

                          3003 Tasman Drive

                          Santa Clara, CA  95054, USA

For Credit to:  Northwest Analytics, Inc.

Final Credit Account#:   FNC-3300067541

By order of:                    [Name of Sender]

 

######

Singapore (SGD)
Standard Chartered Bank, Singapore
Swift Code:        SCBLSGSG
For Account:     Silicon Valley Bank (Swift Code: SVBKUS6S)

                             3003 Tasman Drive

                             Santa Clara, CA  95054, USA

For Credit to:    Northwest Analytics, Inc.

Final Credit Account#:   FNC-3300067541

By order of:                    [Name of Sender]

 

######

Switzerland (CHF)
Union Bank of Switzerland (UBS), Zurich
Swift Code:          UBSWCHZH

For Account:       Silicon Valley Bank (Swift Code: SVBKUS6S)

                               3003 Tasman Drive

                               Santa Clara, CA  95054, USA

For Credit to:       Northwest Analytics, Inc.

Final Credit Account#:                        FNC-3300067541

By order of:                 [Name of Sender]

                                      ######

 

Note 1:  Enrollment in Annual Software Assurance & Support program includes:

  • Access to Technical Support Team in a variety of ways to suit your preferred communication style, including telephone, email, fax, or online contact form.
  • Notification and electronic delivery of latest software versions to always be current with important improvements
  • On-line software patches with bug fixes are backward compatible so you can decide whether to implement or wait
  • Special discounts on product training
  • All NWA products come with an easy-to-read tutorial and help features that are available to install online
  • Contact Technical Support

Phone: 1-503-224-7727 | toll free 888-NWA-SOFT

Fax: 1-503-821-3665

Email(s):

NWA Quality Analyst at QAtech@nwasoft.com 

NWA Quality Information System: QIStech@nwasoft.com  

NWA Focus EMI at FAStech@nwasoft.com

Online: https://www.nwasoft.com/services/technical-support-request

The Annual Software Assurance & Support Agreement automatically renews at the end of each enrollment period for the next year unless you have notified Northwest Analytics in writing 60 days in advance. Renewal pricing is based on a percentage of then current associated software prices.

 

Note 2: Concurrent Licensing:

NWA concurrent licenses are designed for multiple users. Concurrent usage limits the number of users who can be logged-on to the NWA software application server at any one time, based on how any licenses have been purchased. To add additional users to existing concurrent licenses, you must purchase additional concurrent user licenses. Following purchase, NWA will issue new licenses, activation keys, and user count keys. The concurrent license installed on a server manages file locking so that data files may be shared without possible corruption.

 

Current as of September 30, 2021 

 

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